The service we received from Stephen Hicks was excellent - it is what one should be able to expect from a travel professional but in reality we have found that this is rarely the case - Stephen is one of that rare breed who obviously takes his commitment to his clients seriously. He thought of things even before I did and was mindfully considerate of the flight itinerary he planned with us.
Cause Brydie so so helpful and lovely!!!
Whenever I had a query or concern it was answered very quickly. Dave kept me fully informed and when I had to break my trip cancellations were done promptly.
Fantastic service from Barbro Scott in planning travel, then having to rebook tickets due to illness and organise assisted travel. Follow-up assistance with claiming insurance was also terrific.
Against the fuel crises in NZ David got me to my destination without too much trouble..also he was patient with the planning stages and answered all my queries well.