We had our Saturday Flight from Nelson to Auckland cancelled due to fog, consequently unable to make connecting flight to Vietnam. Air New Zealand 0800 helpline not helpful. Phone call to Alex after hours sorted us out to rebook for next available flight. Thankyou Alex.
Just got back from a trip to Vietnam. Was Great to know that someone "had oir back " in NZ if anything went wrong and it didn't! Alex you're awesome to deal with, going the extra mile . No need to book online , just go straight to Alex for peace of mind and a great deal. Thanks and see you soon for next trip.
We booked with Sheila last year and had the trip of a lifetime!!. Sheila was wonderful at reminding me what was important to me and not letting me give up on those dreams. So farm start to finish we loved our trip, Thanks Sheila!!!