Non essential travel NOT allowed (See The Important Links below but your most important one is: https://covid19.govt.nz/)
Our nationwide Fuzion Travel Affiliates are still here for you all, please be patient as we manage cancellations, re-bookings and deferment for existing customers along with their friends and family. Your nearest Travel Affiliate will be working home and you can still find us all www.fuziontravel.co.nz. e: email@example.com p: +64 9 527 7893
The nationwide team Fuzion Travel cherish our role and responsibilities as your trusted travel advisor, your health, wellbeing, safety and enjoyment are our team's number one priority. Our team is as deeply concerned and affected as is the nation and all our loyal customers, if we work together, keep sticking to the facts and share our knowledge and guidance we can get through this better than anyone else: Important advice and links below.
CONTACTS: "We Are Here For You" Fuzion Travel Nationwide Travel Affiliates visit www.fuziontravel.co.nz p: +6495277893 e: firstname.lastname@example.org
Essential Workers Travel: Essential workers that are required to travel during the Level 4 lock down we can still book on Air New Zealand, they will need to carry their work ID should they be questioned by authorities. That the onus will be on the customer to declare that they are an essential service worker and not on Air NZ to make checks
Yes a number of our partners are still flying, please contact your Fuzion travel Advisor for the latest details e.g
SCHEDULES SUBJECT TO CHANGE VISIT AIR NZ Q&A for the latest Flight Schedules HERE
Air NZ are constantly adjusting international networks to match demand and government travel restrictions due to the COVID-19 pandemic. Operating limited international network from 30 March to 31 May 2020 to enable essential travel. All services are subject to change as governments continue to introduce or change travel and border restrictions.
Tasman services (per week) - days of the week will be updated once confirmed
Auckland-Sydney: Three return services
Auckland-Brisbane: Two return services
Auckland-Melbourne: Two return services
Pacific services (per week) - days of the week will be updated once confirmed
Auckland-Rarotonga: One return service
Auckland-Niue: One return service
Sydney-Norfolk: One return service
Brisbane-Norfolk: One return service
Samoa, Fiji and Tonga are currently not permitting international flights. If these restrictions end, Air New Zealand is likely to operate one return service per week to those markets from Auckland.
Long haul services (per week) - days of the week will be updated once confirmed
Auckland-Los Angeles: Three return services
Auckland-Hong Kong: Two return services
Auckland-Shanghai: Return services on alternate days from 2 May
SCHEDULES SUBJECT TO CHANGE VISIT AIR NZ Q&A for the latest Flight Schedules HERE
The New Zealand Government Health Department is delivering the facts in a world flooded with fiction including sound common sense healthy behaviour practices. The Main Covid-19 New Zealand Government Advisory Site is https://covid19.govt.nz/
Contact your Fuzion Travel Affiliate www.fuziontravel.co.nz
We know that's going to be a dream for a while but that doesn't mean we are not still here for you. Many customers are still researching and planning travel from mid to late year and we are happy to help with those plans as we are with rearranging any travel currently booked.
Many of our travel partners, airlines and suppliers are granting waivers and favours, your Fuzion Affiliate has all the detail. Your welfare and enjoyment is our number one priority as is the best financial outcome. Please read the updates below and or contact your Fuzion Travel Affiliate, we are here for you! (Also find us on Facebook HERE)
This is a once in a lifetime event, totally unforeseen and beyond everyone's control, please bear with us.
Above all no matter what your plans are please use our services and be as patient as humanly possible. The reaction to this Coronavirus threat is for New Zealand far more catastrophic than the disease at this point and has put immense strain on the tourism infrastructure. Fortunately we work closely with virtually all the airlines and operators and we are doing everything in their power to accommodate changes and or refunds.
Read more about the countries and areas of concern.
With the latest global travel restrictions and the New Zealand Governments advisory to avoid all non essential travel overseas we have a lot on our hands! At this stage Fuzion Travel are putting on hold customers plans for travel in the immediate future. Virtually all airlines and travel suppliers have granted special exemptions to amend or delay bookings, speak to your Fuzion Travel Advisor.
Travel for later in the year is still bookable, speak to your Fuzion Advisor about refundable, changeable options.
Your Fuzion travel advisor will be able to reduce the risk of any financial impact in the event you need to amend or cancel your booking later by:
w: www.fuziontravel.co.nz e: email@example.com p: +64 9 527 7893
On Thursday 19 March 2020, the New Zealand government issued advice that all New Zealanders do not travel overseas at this time due to the outbreak of Covid- 19, associated health conditions and travel restrictions
Following the government’s latest travel advice, Allianz would like to remind customers that the General Exclusion for epidemics/pandemics and government intervention took effect from 10am Friday 28 February 2020. Where a policy has these exclusions, a General Exclusion applies to all sections of the policy, regardless of when it was purchased.
There is no change to Allianz Partners’ position on Covid-19 for customers who are currently travelling. The policy will continue to respond and customers will continue to have cover for medical and emergency medical transportation claims related to Covid-19 and claims unrelated to Covid-19.
However, for customers who are due to travel overseas from 2pm Friday 20 March, there will be no cover for claims related to interference to travel plans for customers whose policy includes a general exclusion for government intervention, except for medical and emergency medical transportation claims related to Covid-19. We would expect customers to be aware of the New Zealand government’s travel advice by this point.
Allianz are still committed to providing medical and emergency medical transportation cover for customers, however our standard medical assistance procedures may be impacted by government travel bans. If customers suspect they have the virus, they should contact a local medical professional and our Emergency Assistance service.
If customers have been directly impacted by Covid-19, they may change the travel dates of their policy and can assess their travel plans as the situation evolves. The dates of the policy can be changed to within 12 months of the policy commencement date if there are no claims made under your policy. If their travel dates are not immediate, they may wish to hold off making changes until they have greater certainty of your travel plans.
If customers’ journey home is delayed due to Covid-19, their policy period will extend free of charge until they are able to return to New Zealand or to their home country, provided they meet the criteria for automatic extension outlined in their policy.
Allianz Partners is also working through a process for Covid-19 related refunds and appreciate your patience as we implement this to surpass our standard procedure. We will provide an update on policy refunds in due course.Policy Wording
If you have been directly affected by this event, there may be provision for you to claim for benefits provided by your travel insurance policy. Claims will be assessed in accordance with your Policy Wording and may vary depending on the type of policy you purchased.
For all policies issued prior to notice in effect from 10am Friday 28 February 2020.
Costs that are covered by your policy for travel
You must take all reasonable steps to mitigate your out of pocket expenses and we encourage you to speak with your agent, broker or transport provider as soon as possible to minimise these expenses.
Costs that are not covered by your policy for travel
You must take all reasonable steps to mitigate your out of pocket expenses and we encourage you to speak with your agent, broker or transport provider as soon as possible to minimise these expenses
To submit your claim, please remember
• To keep all itemised receipts for costs incurred
• The easiest way to lodge your claim will be online via: https://claims.covermore.co.nz/
Important general advice
This information must be read in conjunction with the Policy Wording as certain terms, conditions, limits, and exclusions apply. These terms, conditions, limits and exclusions are detailed in the Policy Wording and in particular we draw your attention to ‘The Benefits’ and ‘General Exclusions’ section of the Policy Wording
If you are currently overseas and are unable to return to New Zealand, your policy will automatically extend until you are able to return to home by the quickest and most direct route. Note that this will only apply if you are unable to return. If you elect to delay your travel home, then your policy will not automatically extend and a new policy to cover the additional period will need to be purchased.For up to date information on the latest travel advisories in place, please visit https://safetravel.govt.nz
Travel date changes at no cost: Allianz are also offering our customers directly impacted by Covid-19 the ability to amend the travel dates of their policy at no charge so they can assess their travel plans as the situation evolves.
· Epidemics are generally not covered by travel insurance
· A personal decision not to travel (disinclination) is generally not covered by travel insurance
· Read the Policy Wording and contact Allianz Partners if you have any questions about your cover
Allianz as Fuzion travel preferred partner would like to remind customers that as a travel insurance specialist, they are in the business of being there for people when they need them the most. Allianz wish to assure you that we have a comprehensive plan in place to ensure our service remains up and running, including work-from-home measures in case of office closure.
Allianz are regularly keeping our Travel Advisory for Covid-19 up to date and publishing updates on our website under News & Press Releases. Allianz have also published a FAQ on Covid-19 to assist customers with their queries. Should customers require further assistance, please continue to refer them to our Customer Care Team bearing in mind that we are currently experiencing a high volume of calls and emails.
Allianz are currently covering medical and emergency medical transportation claims related to Covid-19. We recommend that customers who suspect they have the virus contact a local medical professional and our global Emergency Assistance service.
12-60,000 deaths per annum are attributed by the to simple influenza by the CDC so please read on as common sense can keep you healthy when travelling no matter what you touch or taste! Talk to your Fuzion Travel Advisor. www.fuziontravel.co.nzWhy Use A Travel Agent
Please contact your Fuzion Travel Advisor if you have any questions or concerns and in the meantime the following information from the WHO wisely encourages travellers to follow basic hygiene principles to reduce the general risk of acute respiratory infection no matter where and when you travel. (Real Time Map)
Basic hygiene we should all practise when travelling: Fantastic Article from The Guardian: How to protect yourself from viruses?
As always, travellers who become sick within a month of their arrival back home are encouraged to seek medical advice and contact Healthline (for free) 0800 611 116 or a doctor. It is important to mention recent travel destinations including of course travel to Wuhan or any infected areas and any known contact with someone with severe acute respiratory illness who has been in Wuhan.
We would add these extras for the serious travellers:
(Not currently allowed: All non essential travel banned)
First Aid Pack: Consider these for your emergency pack but note this list does not replace personal advice from your doctor. Checklist Ideas
Fear your lunch not your aircraft! The truth is that only 1 in 25 million people will be killed in a terrorist attack aboard a commercial airliner, yet 1 in 4,404 people will die via asphyxiation from choking on food, so you are better off being afraid of your brunch.
Seriously is the chance of a virus or a terrorist encounter enough to keep you off airplanes? You should be more concerned about the fact that your car is a high-speed death pod, statistically speaking, or that bad lifestyle habits, in the long run, can put you at risk for a fatal disease. The truth is, you're 23 times more likely to die falling off a building than in a skydiving accident, and 40 thousand times more likely to die crossing the street than in a terrorist attack on a commercial airliner. We've tapped into the National Safety Council's annual rankings of the top causes of death in the U.S. along with the odds that they will occur. Ready to face the facts? See where your fears lie on our list.
Check the 25 most common causes of death HERE