Walking in your shoes
15 January 2018
"Walk in your customers shoes"
I love this line as it means I must travel!
2017 has been a busy year "walking in my customers shoes". It's not easy planning a holiday and I'll admit that I sometimes my own worst customer!
I know what I'd like, but then generally need to adjust to fit the budget, I change my mind and sometimes I just can't decide on which hotel or resort we should stay at........
Read the rest of my newsletter here.